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Reliable

Professional

ARKLE ELECTRICAL LIMITED

 

 

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SERVICES

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Lutron

Please contact us to install Lutron, Lutron is the Perfect way to control every lighting and automated system in your property.

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Electrical Testing

Please contact us for Landlord Electrical Installation Conditions Reports. As of July 2020 these will be compulsory for all new tenants moving into a property and from April 2021 will be compulsory for all rental properties.

For government legislation information click here.

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Electric Vehicle Car Charging

Please Contact us We are OLEV and Rolec registered Electric Vehicle Car Charging installers. Each household can receive £350 from the government as an incentive for a home electric car charging point

 

 

 

ABOUT

Founded in 2015, Arkle Electrical are a well established and reliable electrical business serving Berkshire as well as the surrounding areas. Company Director Jack Reid has a wealth of electrical experience with over a decade’s worth of dedicated work in the trade, resulting in strong business relationships and repeat business.

 

Arkle Electrical are proud to be Rolec and Pod Point Approved and OLEV installers. Electric cars are going to be a big part of the landscape for many years to come with charging points fundamental in keeping the process going, ensuring the government’s pledges are met. 

 

For a free estimate within 24 hours call 01344 286796 or complete the form at the top of this page.

 

EV CHARGING

EICR

ELECTRICAL

INSTALLATION

LUTRON

 

COMPLAINTS POLICY 

 

ACCREDITATION

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CONTACT

Employment

To apply for a job with Arkle Electrical, please contact us via the "contact us" section

Company Information

Company Name:

Arkle Electrical Limited

Company Number:

09764017

VAT Number:

363 5465 83

Registered Office Address:

 PO Box 3653, Abacus Consultancy, Mulberry Grove, Wokingham, United Kingdom, RG40 9NN

Complaints Policy

The business always endeavours to provide the best service.  However, on rare occasions there may be times where a customer may not be completely satisfied. 

To ensure the business can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards the business aims to achieve.

Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.

Business Complaint Procedure

On receipt of your complaint the business aims to respond within 5 days.  

The business will arrange a convenient date to come and view and/or remedy the situation.

In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service.  Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint. 

Ombudsman Services/Alternative Dispute Resolution

If you choose to escalate your complaint: You can do so through one of the following:

The business is NICEIC registered.  NICEIC offers a Complaint Service for registered members.  Details of the complaints which can be escalated are available online at http://www.niceic.com/find-a-contractor or call them on 01582 539036.

The business has access to an Ombudsman service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement.  If you choose to you can refer your complaint to the Dispute Resolution Ombudsman.  Before the Dispute Resolution Ombudsman can deal with your complaint you will need to contact Which? Trusted Traders on 0117 456 6031 who can explain if you are eligible to use the Ombudsman’s services.

 

 

NICEIC Platinum Promise

The Platinum Promise provided by NICEIC for the business enables eligible customers to get work put right in the event the business is no longer registered or has ceased trading.

The Platinum Promise can be used if the business was registered with NICEIC at the time the installation was completed and the work was  fully completed within the last six years.  For further information go online to: https://www.niceic.com/find-a-contractor/platinum-promise